India’s mega cities like Mumbai, Delhi, Bengaluru, Hyderabad, and Chennai are known for their high-rise buildings, crowded streets, and one more thing—sprawling shopping malls. From fashion outlets and food courts to entertainment zones, malls in these cities run non-stop, creating a large demand for workers across various roles.
Whether you’re a student, a fresher, or someone looking for a stable job with a reliable income, mall jobs in India’s top cities can offer the perfect opportunity. With flexible shift options, basic eligibility, and steady footfall, these roles are perfect for those looking to work in retail, food service, or facility support.
Let’s explore the types of jobs available, eligibility, pay structure, and how to apply.
Where Are These Jobs Available?
India’s biggest malls are concentrated in metropolitan and Tier-1 cities. Here are some popular mall hubs with continuous hiring:
- Phoenix Marketcity – Mumbai, Pune, Chennai, Bengaluru
- Select Citywalk – Delhi
- DLF Mall of India – Noida
- Orion Mall – Bengaluru
- Lulu Mall – Kochi, Lucknow, Hyderabad
- Inorbit Mall – Hyderabad, Mumbai
- VR Mall – Surat, Chennai, Bengaluru
- Ambience Mall – Gurgaon, Delhi
These malls have hundreds of retail outlets, salons, supermarkets, multiplexes, restaurants, and warehouses—each hiring support and sales staff on a monthly basis.
Popular Job Roles in Malls
Jobs in malls vary depending on the type of store or outlet. Some require direct customer interaction, while others are behind the scenes in storage or maintenance.
Common Job Roles in Mall Settings
| Role | Department | Description |
|---|---|---|
| Sales Associate | Retail | Help customers find products, explain offers, and handle billing |
| Cashier | Retail/Food Court | Manage billing, handle cash and card payments |
| Store Helper | Retail/Back-end | Arrange stock, assist with inventory and unpacking |
| Cleaner | Facility | Maintain cleanliness of restrooms, floors, and common areas |
| Food Court Attendant | Food Outlets | Serve food, clean tables, assist in the kitchen |
| Security Guard | Facility | Monitor entry/exits, manage safety protocols |
| Delivery Executive | Logistics | Assist online order pickups and in-mall deliveries |
| Customer Service Agent | Mall Info Desk | Handle visitor queries and lost & found support |
| Makeup Assistant | Beauty Stores | Support beauticians and assist walk-in clients |
Whether you’re looking for a first job or a second income, these roles offer practical work experience and daily interactions with people.
Eligibility to Apply
Most mall jobs don’t require high-level qualifications. Even 10th or 12th pass candidates can apply and get selected.
Basic Eligibility Criteria
- Education: 10th pass, 12th pass, or graduate (role dependent)
- Age: 18 to 35 years preferred
- Experience: Freshers welcome, but experience in retail, fast food, or FMCG is a plus
- Gender: Both males and females are hired across departments
- Other Requirements: Basic grooming, polite behavior, and shift flexibility
Malls also prefer candidates who are well-spoken in Hindi, English, or the local city language. For customer-facing roles, communication skills are a bonus.
Salary and Working Hours
Salaries vary depending on your role, brand, and location. Many malls offer part-time shifts too—ideal for students or homemakers.
Salary Range (Monthly)
| Role | Monthly Pay (INR) |
|---|---|
| Sales Associate | ₹12,000 – ₹18,000 |
| Cashier | ₹14,000 – ₹20,000 |
| Store Helper | ₹10,000 – ₹14,000 |
| Cleaner | ₹9,000 – ₹12,000 |
| Food Court Worker | ₹10,000 – ₹15,000 |
| Security Guard | ₹12,000 – ₹18,000 |
| Beauty Advisor | ₹15,000 – ₹22,000 |
| Delivery Assistant | ₹11,000 – ₹17,000 |
Work Timings
- 8 to 9-hour shifts (Morning, Evening, Night)
- Rotational weekly off
- Part-time shifts of 4 to 6 hours also available
- Extra pay for working on weekends and holidays
Perks and Benefits
Many established brands and mall management offer additional facilities to their employees:
- Staff meals (for food court workers)
- Uniforms and grooming support
- EPF and ESI (for full-time employees)
- Training programs and promotions
- Employee discounts on products
Real-Life Example: First Job at a Fashion Store
Rohit, a 22-year-old from Delhi, landed his first job at a popular denim store in a mall. With only 12th pass qualification and basic communication skills, he was hired as a sales associate.
“I started with ₹13,000 per month, but within a year, I was made shift supervisor. This job gave me confidence and my first real income,” he shares.
Mall jobs, especially in fashion, electronics, or food brands, can offer career growth with basic skills and consistency.
How to Apply for Mall Jobs
There are multiple ways to land a job at a mall, whether you’re already in a metro city or planning to relocate.
Easy Application Methods
- Job Portals: Search keywords like “mall job,” “retail sales job,” or “food court helper” on Naukri, Apna, WorkIndia, Indeed
- Walk-in Interviews: Visit mall HR offices (usually located in service areas) and ask about openings
- Staffing Agencies: Many local placement companies specialize in retail and hospitality hiring
- Direct Application: Approach brand stores (like Pantaloons, Croma, McDonald’s) inside malls and drop your resume
- Social Media: Follow city-based job groups on Facebook or WhatsApp for regular updates
FAQs About Mall Jobs
Q: Do I need to pay money to get hired in a mall job?
No, genuine employers never ask for payment. Avoid any agency asking for a fee upfront.
Q: Can women apply for mall jobs?
Absolutely. Women are hired in fashion stores, cosmetics, customer care, and cleaning departments.
Q: What’s the dress code?
Uniforms are usually provided. Personal grooming is essential, especially for customer-facing roles.
Q: Is part-time work available?
Yes, especially for students or those with other responsibilities.
Final Thoughts
If you’re looking for an accessible and practical job in India’s metro cities, mall-based roles offer steady pay, flexibility, and growth. With India’s retail and food sectors booming, there’s no shortage of openings in malls across Mumbai, Bengaluru, Delhi, and more.
From sales assistants to food court helpers, the roles may vary, but each one offers a doorway to independence, income, and work experience.
Start applying today and take your first step toward a reliable job in a mall near you.
